dtfinnedtube.com
Faqs
Frequently Asked Questions about Our Products and Services
What are your prices?
Our prices are variable and depend on supply and other market factors. Once your company contacts us for more information, we will send you an updated price list.
Our prices are variable and depend on supply and other market factors. Once your company contacts us for more information, we will send you an updated price list.
Do you have a minimum order quantity?
Yes, we require an ongoing minimum order quantity for all international orders. If you want to resell in smaller quantities, we recommend checking out our website.
Yes, we require an ongoing minimum order quantity for all international orders. If you want to resell in smaller quantities, we recommend checking out our website.
Can you supply the relevant documentation?
Sure, we can provide a variety of documentation including Certificates of Analysis / Conformance, Insurance, Origine, and other export documents as needed.
Sure, we can provide a variety of documentation including Certificates of Analysis / Conformance, Insurance, Origine, and other export documents as needed.
What is the average lead time?
For samples, the lead time is approximately 7 days. For mass production, it’s 20-30 days after receiving the deposit payment. The lead times take effect when we receive your deposit and have your final approval for your products. If our lead times don’t meet your deadline, discuss your requirements with your sales representative. In most cases, we’ll try to meet your needs.
For samples, the lead time is approximately 7 days. For mass production, it’s 20-30 days after receiving the deposit payment. The lead times take effect when we receive your deposit and have your final approval for your products. If our lead times don’t meet your deadline, discuss your requirements with your sales representative. In most cases, we’ll try to meet your needs.
What kinds of payment methods do you accept?
You can pay to our bank account, via Western Union or PayPal. The payment terms are 30% deposit in advance and 70% balance against the copy of the Bill of Lading.
You can pay to our bank account, via Western Union or PayPal. The payment terms are 30% deposit in advance and 70% balance against the copy of the Bill of Lading.
What is the product warranty?
We guarantee our materials and workmanship. Our commitment is to ensuring your satisfaction with our products. Whether in warranty or not, it’s our company’s culture to address and resolve all customer issues to everyone’s satisfaction.
We guarantee our materials and workmanship. Our commitment is to ensuring your satisfaction with our products. Whether in warranty or not, it’s our company’s culture to address and resolve all customer issues to everyone’s satisfaction.
Do you guarantee safe and secure delivery of products?
Yes, we always use high-quality export packaging. For dangerous goods, we use specialized hazard packing, and for temperature-sensitive items, we use validated cold storage shippers. Specialized packaging and non-standard packing requirements may incur an additional charge.
Yes, we always use high-quality export packaging. For dangerous goods, we use specialized hazard packing, and for temperature-sensitive items, we use validated cold storage shippers. Specialized packaging and non-standard packing requirements may incur an additional charge.
How about the shipping fees?
The shipping cost depends on the shipping method you choose. Express shipping is typically the fastest but also the most expensive. Sea freight is a good option for large quantities. We can only provide exact freight rates once we know the details of the quantity, weight, and shipping method. Please contact us for more information.
The shipping cost depends on the shipping method you choose. Express shipping is typically the fastest but also the most expensive. Sea freight is a good option for large quantities. We can only provide exact freight rates once we know the details of the quantity, weight, and shipping method. Please contact us for more information.
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